Privacy Policy

Dicte.ai Privacy Policy - Learn how we collect, use, and protect your personal data and audio recordings.

3 min read

Privacy Policy

Last updated: December 1, 2024

Introduction

At Dicte.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription service.

Information We Collect

Personal Information

When you create an account, we may collect:

  • Email address
  • Name
  • Payment information (processed securely through our payment provider)

Audio Data

  • Audio recordings submitted for transcription
  • Transcribed text output
  • Metadata associated with recordings (duration, timestamp)

Usage Data

  • Device information
  • App usage statistics
  • Performance data

How We Use Your Information

We use the information we collect to:

  1. Provide our Services: Process your audio recordings and deliver transcriptions
  2. Improve our Services: Analyze usage patterns to enhance functionality
  3. Communicate with you: Send service updates and respond to inquiries
  4. Ensure Security: Protect against unauthorized access and fraud

Data Processing and Storage

Local Processing

Whenever possible, audio processing occurs directly on your device using on-device machine learning models. This means your audio data never leaves your device.

Cloud Processing

When cloud processing is required:

  • All data is encrypted using AES-256 encryption in transit and at rest
  • Data is processed on EU-based servers (compliant with GDPR)
  • Audio files are automatically deleted after transcription is complete
  • Transcriptions are stored only in your personal account

Data Retention

  • Audio files: Deleted immediately after transcription (cloud processing)
  • Transcriptions: Retained until you delete them
  • Account data: Retained while your account is active

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing of your data
  • Restriction: Request restricted processing of your data

To exercise these rights, contact us at privacy@dicte.ai.

Security Measures

We implement industry-standard security measures including:

  • End-to-end encryption for all data transmission
  • Regular security audits
  • Access controls and authentication
  • Secure data centers with physical security

Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe)
  • Analytics (privacy-focused, GDPR-compliant)
  • Cloud infrastructure (EU-based providers)

Children’s Privacy

Dicte.ai is not intended for children under 13. We do not knowingly collect personal information from children.

International Data Transfers

If you are located outside the EU, your data may be transferred to and processed in the EU. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

For questions about this Privacy Policy:

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at dpo@dicte.ai.